Warranty Information

Baby Jogger Stroller Limited Warranty

For Baby Jogger strollers and joggers we warrant that our frames are free of manufacturer defects for the lifetime of the product. Manufacturer's defects include but are not limited to the breakage of welds and frame tube damage. Textile or soft side materials and all other components, excluding tires and tubes, shall be warranted for one year from the date of purchase. Proof of purchase from an authorized Canadian retailer is required in order to make a warranty claim and the warranty is only extended to the original purchaser.

This warranty does not cover:

  • Misuse or poor maintenance
  • Damage caused by improper installation of Baby Jogger parts and/or accessories
  • Damage caused by corrosion, mold, rust, sun intensity, sweat, detergents, sunscreen, damp storage or frequently washing
  • Normal wear and tear
  • Repairs or modifications carried out by a third party
  • Stroller is purchased from an unauthorized retailer
  • Stroller is purchased used or second hand
  • Stroller is damaged as a result of an accident, airline or freight damage

Please note that while the warranty may not be honored, replacement parts can be purchased for repair. For more warranty information please refer to each individual product manual.

Baby Jogger Car Seat Limited Warranty

Baby Jogger car seats are warranted against defective materials or workmanship for one year from the original date of purchase. Proof of purchase from an authorized Canadian retailer is required.

This warranty does not cover:

  • Normal wear and tear
  • Corrosion or rust
  • Incorrect assembly or the installation of third party parts or accessories not compatible with the original design
  • Accidental or intentional damage, abuse or neglect
  • Commercial use
  • Improper storage/care of the unit

Please note that while the warranty may not be honored, replacement parts can be purchased for repair. For more warranty information please refer to each individual product manual.

Baby Jogger City Home Limited Lifetime Warranty

For the Baby Jogger city home collection (high chair, playard, and 2-in-1 rocker & bouncer) we warrant that our frames are free of manufacturer defects for the lifetime of the product. Manufacturer's defects include but are not limited to the breakage of welds and frame tube damage. Textile or soft side materials and all other components shall be warranted for one year from the date of purchase. Proof of purchase from an authorized Canadian retailer is required in order to make a warranty claim and the warranty is only extended to the original purchaser.

This warranty does not cover:

  • Normal wear and tear
  • Corrosion or rust
  • Incorrect assembly, or the installation of third party parts or accessories not compatible with the original design
  • Accidental or intentional damage, abuse or neglect, or use on stairs or escalators
  • Improper storage/care of the unit

Please note that while the warranty may not be honored, replacement parts can be purchased for repair. For more warranty information please refer to each individual product manual.

The above warranty specifications apply only to products purchased in Canada. For international customers, your products warranty is valid only in the country of purchase and is subject to the warranty conditions set forth by the Baby Jogger distributor for that country - Conditions may vary. Baby Jogger and its authorized distributors may not ship replacement or repair parts out of the country of purchase, however International customers who purchase their product in another country will be subject to shipping and taxes/duties to their country of residence.