Which of your strollers can I run with?
The Summit X3 stroller/jogger hybrid is our current jogging stroller and is intended to be used for jogging, running or exercise. The City Series are urban and all-terrain strollers that provide optimum versatility for everyday use, they are not intended for jogging or running and should not be used for these activities.
How old should my baby be before they are able to sit in the upright seat of a Baby Jogger?
Our strollers and joggers can be used for children in an upright position from approximately six months to five-years-old. We do not recommend placing your baby in the upright seat of the stroller or jogger until they are able to sit and hold their head up without assistance.
How can I use your Baby Jogger strollers with an infant?
You can easily turn your stroller into a travel system with one of our car seat adapters. We have car seat adapters available for all our current stroller models, please click here to see the compatibility chart.
Deluxe prams will be soon available for the City Select2 and City Select2 Eco collection
The City Mini®GT2, City Mini® GT2 double, City Elite2, and Summit X3 have an increased recline angle to a near flat position to accommodate newborns. That means you can safely lay a baby in the fully reclined seat of these strollers without the use of a car seat adaptor or pram. While using a Summit X3, never run or jog with your seat fully reclined. Also, please keep in mind that babies should have ample neck support when placed in the reclined seat of a stroller - you can use any number of neck supports sold at baby stores.
How old should my baby be before I can jog or run with them?
We recommend that you speak with your pediatrician before starting this activity. Every baby is different, but typically a doctor will recommend that a baby be 6 months old before you jog on smooth pavement, and 12 months old before jogging on trails, grass, gravel or uneven terrain.
Do you have a car seat adapter for your side-by-side double strollers?
Yes, there is an adapter compatible with the City GO for the City Mini GT2 double stroller. Please note that only one car seat can be installed on the City Mini GT2 double stroller.
Is my car seat adaptable with your car seat adaptors?
We have car seat adapters available for all our current stroller models, please click here to see the compatibility chart.
Which wheel size is right for me?
We've devised the following guidelines so you can choose the right wheel size for your needs:
5.5" - 8.5" Wheels - Ideal for indoor strolls, walking on pavement or smooth urban terrain. These smaller lightweight wheels are perfect for city dwellers who need a compact stroller for every day use. Please view our City Mini GT2, stroller for this wheel size.
12" Wheel - Perfect for walking on grass, trails, sidewalks or in stores. Wonderful for city life where smaller wheels offer a more compact, maneuverable stroller. You will fall in love with the 12" stroller wheels if you have previously owned a conventional stroller. Please view our City Elite2, City Select2 or City Select2 Eco collection models for this wheel size.
16" Wheel - Great for walking or jogging and is still very easy to store and transport. It's large enough to handle snow and sand yet still small enough to fit into tight spaces. Please view our Summit X3 model for this wheel size.
Do all of your strollers have a seat which fully reclines?
The City Mini® GT2, City Mini® GT2 double, City Elite2, and Summit X3 all have a seat that reclines to a near flat position. Please note that the Summit X3 recline are for cruising purposes only. Please do not run or jog with the seat fully reclined.
Can I use a buggy board with your strollers?
Baby Jogger offers a convenient accessory called the Glider Board. The Glider Board attaches to the rear axle of many of our single or double strollers and provides an area for an older child to ride along. It is not compatible with the Summit X3 and City Tour strollers. Buggy Boards made by other manufacturers are not recommended for use with Baby Jogger strollers.
How do I wash my stroller?
The seat and canopies of our strollers and joggers are made from strong, lightweight, washable fabrics which easily detach from the frame. The seat can be washed in cold water on the delicate cycle of your washing machine and attached back onto the stroller to dry. Please make sure to remove the PE board and the harness before washing the seat fabric
The stroller frames can be wiped clean with a damp cloth, warm water and soft soap.
Is the fabric washable?
Yes, the seat and canopies of our strollers and joggers are made from strong, lightweight, washable fabrics which easily detach from the frame. The seat should be washed in cold water on the delicate cycle of your washing machine and attached back onto the stroller to dry. Please make sure to remove the PE board and the harness before washing the seat fabric
How much air should I put in my tires?
Baby Jogger recommends inflating your tires to 20 PSI. Your tire rim may say a maximum of 40 PSI, but please only inflate to 20 PSI. You can use a standard bicycle pump to inflate your tires.
Are your strollers safe?
Yes! Safety comes first at The Baby Jogger Company. We test and retest our products to ensure that all our current strollers either meet or exceed ASTM and/or EN 1888 testing standards for strollers and carriages. Remember, we are the original Baby Jogger Company and that means we have over 25 years of experience caring for your precious cargo.
Are your strollers covered by a warranty?
Yes! Except where noted, our frames are backed by a lifetime warranty against manufacturer defects. The parts of your stroller, excluding tires and tubes, are warranted to be free of manufacture defects for a period of 1 year under normal use and in compliance with the operating instructions. When calling in a warranty claim, please have your item number, serial number, manufacturer date stamp and proof of purchase on hand to expedite the process.
Do you offer replacement parts?
For most products, we do offer replacement parts. Please click here or call Customer Service at 905-795-3154 or 1-866-774-7177, Monday through Friday, 9am to 5pm EST.
Frequently Asked Questions
We're available by phone & email.
905-795-3154 or 1.866.774.7177